Social data trends not loading

Troubleshooting graphs and maps: data not loading as expected

If your graphs or maps are not loading as expected, try the following steps:

Refresh or Restart:

• Refresh the page.
• Close and reopen the browser.
• Try a different browser.

Clear Cache and Cookies:

• Open your browser settings.
• Find the options to clear browsing data.
• Select the cache and cookies checkboxes.
• Click "Clear data" and then reload the webpage.

Use Incognito Mode:

• Open a new incognito or private browsing window.
• Navigate to the website and check if the graphs or maps load correctly.

Optimize Tableau performance:

• Close other applications and browser tabs (Tableau Public is resource intensive) - Tableau Public, is a data visualization tool, and can require a significant amount of memory and processing power to function efficiently. By closing other applications, you can help ensure that Tableau Public runs more smoothly and reduces the likelihood of performance issues.
• Sometimes, Tableau Public may experience downtime. You can check its status at https://trust.tableau.com/

These steps should help resolve issues with loading graphs and social data trends. If the problem persists, consider checking your internet connection or contacting support for further assistance.